Privacy Policy and Data Protection

Our Commitment to Your Privacy

At coataariolylyo Financial Planning Services, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our financial planning consultation services.

We comply with Australian Privacy Principles and international best practices to ensure your information is handled responsibly and transparently.

Information We Collect

We collect information necessary to provide personalized financial planning consultations and improve our services.

• • Contact details including name, email address, and phone number for consultation scheduling
• • Financial information you choose to share during consultations for planning purposes
• • Communication preferences and consultation history to personalize our service
• • Technical information about your website usage to improve user experience

How We Use Your Information

Your personal information helps us provide effective financial planning consultations and maintain our service quality.

• • Schedule and conduct personalized financial planning consultations
• • Communicate important information about your subscription and consultations
• • Improve our services based on client feedback and usage patterns
• • Comply with legal and regulatory requirements for financial services
• • Provide customer support and respond to your inquiries

Legal Basis for Processing

We process your personal information based on several legal foundations under Australian privacy law.

We process your data on the basis of consent and legitimate business interest in providing financial planning services.

How We Share Information

We only share your personal information in specific circumstances necessary for service delivery or legal compliance.

• • With qualified consultants who provide your financial planning services
• • With service providers who help us operate our website and booking systems
• • When required by law or to comply with regulatory requirements

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, access controls, and regular security assessments to maintain data integrity.

Data Retention Periods

We retain your personal information only as long as necessary to provide services, comply with legal requirements, and resolve disputes. Consultation records are typically retained for seven years in accordance with financial services regulations.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information.

• • Right to access your personal information and understand how it's being used
• • Right to request correction of inaccurate or incomplete information
• • Right to request deletion of your information in certain circumstances
• • Right to restrict processing of your information under specific conditions
• • Right to receive your information in a portable format when technically feasible
• • Right to object to certain types of processing, particularly for marketing purposes

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your experience and provide personalized content.

Detailed information about our cookie usage is available in our Cookie Policy.

Third-Party Links and Services

Our website may contain links to third-party resources for your convenience. We are not responsible for the privacy practices of external websites and recommend reviewing their privacy policies independently.

Children's Privacy Protection

Our financial planning services are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age.

Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through email or website notifications.

Privacy Questions and Concerns

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us using the information below.